Our Service Certifications
Motorola Premier Service Elite Specialist
Teltronic Inc is an authorized Motorola Premier Service Elite Partner. We have our own factory trained staff of experienced service professionals who are totally committed to keeping your system performing at peak efficiency at all of our five locations.
Teltronic, Inc. is a Motorola Premier Service Elite Partner because of our high level of customer service and our commitment to providing excellent response to our customer’s Motorola products and service needs. With Teltronic, you can expect fast turnaround and equipment fixed right the first time!
You Can Count on:
- Warranty Support
- Quality Service for your Motorola Equipment
- Maintenance Agreements
- 48-hour Repair Cycle on Most Makes and Models
- Flat Rate Motorola Depot Repair Option
- Friendly and Professional Personnel that Understand Your Needs
- Motorola Factory Trained Technicians
Motorola Certified Service Center
What Is A Certified Service Center?
Certified Service Centers carry the mark of excellence. They have proven that they have what it takes to be listed among the very best service centers. They enjoy preferred status among manufacturers and customers alike.
Why should I choose a Certified Service Center?
Each approved CSC exhibits specific business practices designed to help promote a continuous strong emphasis on quality service and customer satisfaction.
An approved CSC has undergone an extensive review of their management and customer service policies, dress code, adherence to federal and local regulations, insurance coverage and technician qualifications to assure that you the customer experience the best quality of service on your product that is available today.
What are the benefits from doing business with a Certified Service Center?
- Customer Satisfaction is Our Top Priority
- Nationally Certified Technicians
- Nationally Certified Customer Service Personnel
- Nationally Certified Service Manager
- Verification of Good Business Practices
- Written Warranty and Customer Service Policies
- Industry Approved Equipment
- Professional Appearance
- Insurance Coverage
- Code of Conduct
What is the Certified Service Center Program?
The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service. Showing our customers that we mean business!
Becoming a Certified Service Center demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our service center. It let your customers know that they are guaranteed high quality. Our service deserves to be recognized, so take your business one step beyond the rest.
Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance. Our business will be listed in the CSC directory - to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.
To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.
When you adopt a new communications system, you want peace of mind to ensure that you’re getting the very best, not only in technology but in customer service and support. Teltronic, Inc., is an authorized and certified Motorola Service Center as well as a Premier Service Elite Partner. These designations mean that we deliver services that are recognized by Motorola as being the best available anywhere. Learn why all of our Maryland, Virginia and D.C. customers can count on Teltronic Motorola service certifications for all your two-way radio needs.
Motorola Service Certifications
Certified Service Centers are known for their excellence in quality materials and customer support. They have proven to the manufacturer that they can be leaders in the industry and enjoy preferred status not only among manufacturers, but among customers as well. An approved Motorola CSC is focused on promoting quality customer service and satisfaction. You will receive services from nationally certified technicians, managers and service personnel. You will receive verification of our business practices, written notification of our policies and your warranty and absolutely professional appearance and behavior. We follow a strict code of conduct and use only industry-approved equipment, with full insurance coverage.
If you’re ready to move on the best in telecommunications, look no further than the approved Motorola CSC at Teltronic.
- Facility Service Capability
- Code of Conduct
- Appropriate Test Equipment and Tools
- Customer Service and Warranty Policy
- Management Skills
- Technician Certifications
- Licensing and Insurance
- Professional Appearance